CompanyFour Legal
Cookie Policy
How cookies and similar technologies are used across our websites, application surfaces, checkout flows, and communications tooling, with UK transparency and consent expectations in mind.
1. What cookies are
Cookies are small text files placed on your device when you visit a website or application. We may also use similar technologies, such as local browser storage, pixels, or identifiers that help us remember preferences, maintain sessions, understand usage, and support communications or campaigns.
2. How we currently use cookies
- To keep you signed in, maintain secure sessions, and protect account access.
- To remember preferences such as cookie consent choices and certain interface behaviour.
- To support shopping basket, checkout, booking, and payment flows.
- To measure platform usage and understand what parts of the product are being used, where you have allowed analytics cookies.
- To support campaign, referral, or marketing attribution where marketing cookies are permitted.
- To improve reliability, troubleshoot errors, and monitor service performance.
3. Cookie categories used on this platform
- Strictly necessary cookies. These are required for the site or app to function properly. They may support login sessions, security, payment flow continuity, fraud prevention, and form submission integrity.
- Analytics cookies. These help us understand traffic, engagement, and product usage so we can improve the service.
- Marketing cookies. These may help us measure campaigns, referrals, or promotional effectiveness and may support remarketing or attribution where applicable.
4. Consent choices currently implemented
The current cookie consent flow in the platform allows you to choose between accepting all optional cookies, declining them, or customising preferences. At present, the configurable optional categories visible in the product are analytics and marketing. Essential cookies remain active because the platform depends on them to function.
5. First-party and third-party cookies
Some cookies may be set directly by Company Four. Others may be set by third-party service providers we use for hosting, payments, messaging, analytics, marketing, support, or embedded functionality. Those third parties may process data under their own terms and privacy notices.
6. Examples of platform functions that may rely on cookies or similar identifiers
- Signing in and staying authenticated across application pages.
- Protecting forms and API calls using cross-site request forgery protection and related session mechanisms.
- Maintaining basket contents and checkout state while you browse or pay.
- Remembering privacy preferences, including the cookie consent selections you make.
- Supporting referral capture, invitations, campaign attribution, or similar growth flows.
- Improving performance monitoring and debugging user-facing issues.
7. How long cookies last
Some cookies are session-based and expire when you close your browser. Others remain for a longer set period so the platform can remember your preferences or recognise returning devices. For example, the current cookie consent preference is intended to persist for up to 365 days unless you clear it sooner.
8. Managing cookies
- Use the cookie banner or future privacy controls we make available on the platform.
- Adjust your browser settings to block or delete cookies.
- Be aware that blocking essential cookies may cause account, checkout, booking, or other features to stop working correctly.
9. Changes to this cookie policy
We may update this page as the product matures, as new analytics or marketing tools are enabled, or as consent requirements are clarified. Updated wording will be published on this page.